How long does it take to get money back from AXS?

After you complete the transfer, the money will be in your bank account in 7-10 business days. NOTE: Please do not attempt to transfer money before the event takes place or your transfer request will be cancelled.

Similarly, How long does it take for AXS to refund? If your event is cancelled, we’ll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement).

Then, Why does AXS take so long to pay?

This is to make sure we provide total safety and security for both our buyers and sellers. It allows us to resolve any issues that may crop up between the sale and event date that might affect your payment, like an event change or cancellation.

And How do I get a refund on a non refundable concert ticket? “If it’s been canceled, chances are you’re going to get your refund automatically. If that hasn’t happened, contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund. They should give it to you, no questions asked,” Breyault said.

How do I track my AXS payment? Track and retrieve all your past payment history conveniently under “My Past Transactions”. Receive e-mail receipt (eReceipt) of all your successful transactions. Reminder services for bills payment based on your past payment timing on AXS m-Station.

Is AXS part of American Express?

Welcome to American Express Ticket Offers, powered by AXS. American Express® Card Members can enjoy exclusive access to ticket presales and reserved seating offers across events in music, theater, and sports.

Why are my tickets not showing on AXS?

Please make sure you’re signed in to the same AXS account you used to buy the tickets. Still don’t see your event? There could be a delivery delay. For some events, extra time is required to process and confirm all orders, but you’ll still receive your tickets at least one week before your event.

How do I transfer money to AXS?


  1. Sign in to your account on
  2. Click on “Your Tickets” and select the event.
  3. Click “Transfer”.
  4. Select the ticket(s) you would like to transfer.
  5. Select your contact or enter the recipients first name, last name, and email address.
  6. Click ‘Continue’
  7. Review the information and click ‘Transfer’

What does transfer mean on AXS?

When available, use the Transfer or Share feature will allow you to send event tickets to a friend. Transfer AXS Mobile ID. Transfer is used for AXS Mobile ID digital tickets. If the recipient has an AXS account, they’ll receive the tickets right away.

What happens if a non refundable flight is Cancelled?

1.In case you cancel the flight reservations within the 24 hours of the new booking then airlines will process your full refund without any deduction. And if that flight ticket is non-refundable even then the flight refund will be credited.

How do you get rid of concert tickets?

StubHub. Stubhub is the most popular place to resell concert tickets. You can list your tickets on the website for free. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket.

What does non refundable ticket mean?

Non Refundable Tickets:

Non-refundable tickets cannot be returned for a refund. However, if you cannot use your ticket, you may be able to apply its value toward a future flight. The airline may charge additional fees for changes made to a non-refundable ticket.

Is AXS payment instant?

Perform instant payment for your DBS/POSB Credit Cards via digibank. Alternatively, other non-instant channels includes SMS Banking, Phone Banking, ATM, AXS, GIRO, Cheque and Cash Payments.

How do I pay my AXS credit card bill?

a) At the Payment Summary screen, select Credit Cards or Debit Cards. b) Select Other Bank Mastercard. c) Enter your credit card information and OTP, when prompted. d) You will be directed to AXS e-Station transaction successful page if your payment is successful.

Is AXS payment free?

– Earn rewards when you use your favourite credit card to pay your bills. – A 2.5% fee of total payable amount will be charged for each successful transaction.

Can I pay with PayPal on AXS?

The AXS platform will support the use of PayPal across various AXS customer transactions. Fans will be able to enter their PayPal account information at checkout to purchase tickets.

Can I use credit card to pay at AXS machine?

Can I pay with credit cards on AXS e-Station? Yes, you can now use Mastercard, DBS/POSB Visa/Mastercard, Citibank Visa/Mastercard, OCBC Visa/Mastercard, UOB Visa/Mastercard credit cards and Diners Club credit cards to pay all bills, top-ups and others except credit card and loan bills.

How do I change my name on AXS?

Select the user’s name, and then on the Account tab select Manage username. Set Up AXS Account. However, you can either edit the registry or use a macro to change the name. You can add and modify the data labels and X-axis title.

How long does it take AXS to send tickets?

AXS tickets are delivered to AXS accounts within 24-48 hours of the event. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. The event staff will scan this digital barcode to let you and your party into the event.

Is SeatGeek legitimate?

SeatGeek is a legitimate way to compare and purchase tickets from different vendors and venues. It works with companies that offer guarantees on their tickets, like Eventbrite, and requires third-party sellers to guarantee 120% of a ticket if it ends up being fake or double purchased.

How does AXS work?

AXS Mobile ID digital tickets are tickets you use with your phone – like e-tickets or mobile tickets from an airline or movie theater — they make getting in easier than ever. Simply show your tickets on your phone using the AXS app to enter the venue.

How do I use the AXS app?

When you arrive at the venue, open your AXS app and click the ticket icon at the bottom of the screen. Select your event and your tickets will display. Simply show your mobile device to the gate associate to be scanned in.

How do I change my name on AXS?

If using the AXS App, click the person icon on the bottom of your screen to access your account info. From the app, you are only able to change your zip code and password. If you need to change your name or email address, you will need to access your account on

How do I revoke a transfer on AXS?

Look for “Transfer Pending” next to the tickets in your AXS account. If it’s there, click it and then click “Cancel Transfer.” If the transfer is complete, you won’t be able to cancel the transfer, but you can reach out to the recipient and ask them to transfer the tickets back to you.

Can I get back transferred tickets?

If the tickets were transferred to you, you’ll need to transfer them back to the original purchaser (i.e., the person who purchased the tickets at issue directly from Ticketmaster or Live Nation) in order for them to take advantage of whatever options the Event Organizer is providing for that event.

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